Returns and Refunds

Thekratoms.com will make every effort to ensure your purchase meets or exceeds expectations. If returning merchandise is necessary, please use this form to contact us. Returns will be accepted within 30 days of the original date the order was placed. Returns must be authorized before they can be accepted. Final disposition of returned goods will be made only after receipt and may take up to 3 business days from receipt. Common reasons that return may be accepted include but are not limited to, product quality and physical damage. The customer may be responsible for the cost of return shipping at the discretion of SuperSpeciosa.com. Returns that are accepted will be refunded in full, including the cost of shipping.

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